I find that it typically takes five-nine tries to upload a 360 file to Review before the thumbnail shows up or the file updates. Why is this? It gets frustrating uploading and checking for the file half a dozen times. With today's bandwidth availability... this shouldn't be happening.
I'm sorry to hear you're experiencing issues when uploading your file to Review 360! I went ahead and opened a case with our support engineers on your behalf. You should hear from our team via e-mail soon.
2 Replies
Hi, Debra.
Thank you for reaching out!
I'm sorry to hear you're experiencing issues when uploading your file to Review 360! I went ahead and opened a case with our support engineers on your behalf. You should hear from our team via e-mail soon.
Thank you.