Accessing Rise

May 09, 2017

I have recently downloaded Articulate 360. I am trying to access Rise and can load the first page to click the 'new' button however it just takes me to a blank page and nothing loads. Any ideas as to what is happening? I really want to do a project in Rise but am confused as to why it won't work.


9 Replies
Ashley Terwilliger-Pollard

Hi Mulalo, 

I definitely can! 

What browser are you using to access Rise? Can you check that you're using one of the browsers here?

To access Rise, navigate to in your web browser and log in with your Articulate ID. You should see the course you previously created and have the option to create new courses.

Ashley Terwilliger-Pollard

Hi Mulalo,

Looks like your email signature came through when you replied via email! No worries, this Peek video will show you how to remove it.  If you had attached the screenshots they won't come through the email - so you'll want to visit this forum discussion to upload them. 

Can you grab the Share link so that I can test it out too? Here's how to get that link. 

Mulalo Mafela

Morning Ashley,

I can't get into the Module/Course itself like the video shows to share the
file with you. When I to send it from the homepage where all the courses
are - it says i cant send to you as you are not an Articulate Subscriber.

Image atted below with the URL.

*Mulalo Mafela*

*(c) 072 095 4009*

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