I just got a Rise license and tried to add a team member that has already been using Rise. We would like to form a team to collaborate on a project but when we try to send an invite to join the team, there is an error that says the user already has Articulate 360.
We both have the license (purchased at different times), how can we form a team to work on a course together?
2 Replies
Great question, Neil!
I would recommend that this person create a new Articulate ID. Then, you can invite them to join your team using that new Articulate ID.
That way, they can maintain their individual account, while also holding a seat on your team.
Let me know if that'll work for you!
If you purchased a Teams Plan then you can add team members.
A Personal plan does not allow collaboration.
https://articulate.com/pricing/freelancers
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