Add team member that already has Rise license

Jul 22, 2019

I just got a Rise license and tried to add a team member that has already been using Rise. We would like to form a team to collaborate on a project but when we try to send an invite to join the team, there is an error that says the user already has Articulate 360. 

We both have the license (purchased at different times), how can we form a team to work on a course together? 


Thank you


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