Hello, I am adding Storyle resources into Rsie 360 for my course.
When I play in computer is fine, the resource is playing automatically, but in phone or tablet the animation doesn´t start, is showed a black screen with the name of the file and is needed to press the play icon.
Could someone help me? I would like to have the view like in laptop or at least a static preview because the black screen is not so stylish.
When viewing Storyline 360 content in a Rise 360 course on a mobile device, your learners will always see a black screen with a playback button (you can test this when you preview your course in Rise 360). This is normal behavior for mobile browsers.
Let me know if you have other questions about that!
3 Replies
Hi there, José.
When viewing Storyline 360 content in a Rise 360 course on a mobile device, your learners will always see a black screen with a playback button (you can test this when you preview your course in Rise 360). This is normal behavior for mobile browsers.
Let me know if you have other questions about that!
Hi Alyssa, is there anyway to add manually a image to replace this black screen?
Great question, José. There's not a way to replace the black screen with an image.
Let me know if you have other questions about that!
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