Analytics Tracking Issues
Jan 28, 2020
By
Brian Runo
I am currently using Rise 360 SCORM files to build-out courses that are being inserted into an LMS, Northpass, to use for education.
We are currently having issues gaining the data associated with each course i.e. drop off points, quiz results, etc. We need to be able to obtain data on a highly granular level to better serve customers/students. Most importantly, we are unable to access individual quiz questions/answers. We would like to see what questions are being answered correctly, incorrectly, and what other changes may need to be made.
Any solutions for this situation would be majorly helpful.
5 Replies
Hi there, Brian. Rise 360 courses send this quiz data to your learning management system. Can Northpass give any ideas about whether they can interpret that data?
Hi Crystal. Under Northpass's current platform, they are unable to interpret the data. They say that they are currently working on the situation but we are under a time constraint.
Any options of other solutions, whether it be secondary analytics tools or something else, would be extremely helpful.
Rise only generates data, but it cannot store it.
Detailed learner information related to quizzes can only be viewed in the LMS from where the courses are launched.
I have something similar happening where data simply isn't being transmitted O.o.
Thanks for posting a new discussion about your issue, Justin! I'll link it here in case anyone is following along.
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