Anyone had a carousel get stuck?

Sep 14, 2017

Using steps in a carousel. One of the entries seems to be stuck in an upload loop as it says "processing". It's been a few days. Tried duplicating the widget but it's duplicate has the same issue. Don't really want to delete this. Ideas?

1 Reply
Ashley Terwilliger-Pollard

Gosh, a few days! Please don't ever wait that long, we're here to help. 😀

If it is stuck in the upload loop, I would wait no more than 5 minutes for it to process. Since it sounds like you've been stuck awhile, I'd suggest deleting the carousel and start over. 

If it has a lot of information and my idea makes you scream...let me know and I can see if my team can dig in to find the information so you don't have to start from scratch. 

Thanks for reaching out! 

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