We downloaded Storyline 360 and Studio 360 during the Articulate 360 free trial. Do I need to download them again now that we have subscribed to Articulate 360?
In any case, we are using Rise at the moment, can we wait to download the other Articulate 360 solutions, until we actually need them?
Hi Sergio! You do not need to re-download the applications now that you have a subscription. If for some reason you find that you are getting a "trial expired" message when you try and access the desktop applications, you may need to log out and log back into the desktop widget, but you should not need to do any re-downloading. If you have users who do not need the desktop applications at this time and are only using Rise, they can download the other tools at any time by logging into their 360 account at 360.articulate.com and clicking the 'download apps' button in the upper right corner of the screen.
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Hi Sergio! You do not need to re-download the applications now that you have a subscription. If for some reason you find that you are getting a "trial expired" message when you try and access the desktop applications, you may need to log out and log back into the desktop widget, but you should not need to do any re-downloading. If you have users who do not need the desktop applications at this time and are only using Rise, they can download the other tools at any time by logging into their 360 account at 360.articulate.com and clicking the 'download apps' button in the upper right corner of the screen.
Understood thank you.
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