Articulate 360 users: Update your whitelisted endpoints before installing the next update

We’re improving the Articulate 360 sign-in experience and have added a new network endpoint.

If your working environment doesn’t require whitelisting endpoints or you’ve already whitelisted *.articulate.com, there’s no action needed.

If your working environment does require whitelisting specific endpoints, you’ll need to add id.articulate.com to your whitelist before you install the next Articulate 360 update (planned for July 23, 2019) so there is no interruption to access for your users.

We regularly make improvements to our underlying software infrastructure. To avoid having to add individual endpoints in the future, we recommend whitelisting *.articulate.com. For more details, check out this article.

Please let us know if you have any questions. You can reply to this thread or open a support case.

4 Replies
Crystal Horn

Hi there, Jens. The maintenance window will be about four hours long, between 10 PM EST and 2 AM EST. While we’re working on it, Articulate 360, the Articulate website, and the E-Learning Heroes community will be unavailable. Once we're back online, you will be able to sign into these services again as usual.