Can anyone help me, please. When I go onto Rise, some of my courses look like they're still loading. I can't refresh them, cancel them or get rid of them. (see attached picture). Is there a solution for this, please?
About 15 hours ago I was having this same problem. It is not that uncommon for me. It is usually at the end of the day. I find restarting my machine does the trick.
I'm so sorry for the interruption, everyone. When accessing Rise 360, or trying to view a Share link for a Rise 360 course, you may see prolonged loading time followed by an error. We're investigating this issue, and we'll share an update with you as soon as this is resolved.
You can stay up-to-date with the latest information by subscribing to our status page here.
4 Replies
Hi Kathy,
About 15 hours ago I was having this same problem. It is not that uncommon for me. It is usually at the end of the day. I find restarting my machine does the trick.
Cheers,
Julie
Hi Kathy
I'm getting the same problem today.
If anyone has a solution please let me know?
I'm so sorry for the interruption, everyone. When accessing Rise 360, or trying to view a Share link for a Rise 360 course, you may see prolonged loading time followed by an error. We're investigating this issue, and we'll share an update with you as soon as this is resolved.
You can stay up-to-date with the latest information by subscribing to our status page here.
Hi, everyone! Rise 360 should be performing normally again. I apologize for the downtime!