Articulate Rise course unable to open

Sep 19, 2018

Hello Team,

I have created the rise course also i have included some Storyline screens, I have almost completed the development. But now i am unable to open the course. When i try doing that, I can just a screen saying "Your course is loading. Hang tight." Do we have any specific reason for this issues, Or if any one has the solution to this issue.

1 Reply
Katie Riggio

Hi, Divesh. So sorry you're getting stuck on that screen. We can help!

I've created a case, so our Support Engineers can take a close look at your account. Look out for an email from our team shortly!

To help our team jump-start the process, could you help with these key details:

  • What browser(s) are you using?
  • Is this happening with a particular course or multiple ones?
  •  Could you send us the affected Rise Share link(s) via this unique upload link?

This discussion is closed. You can start a new discussion or contact Articulate Support.