Articulate Rise - video scrub bar issue on mobile
Jan 03, 2019
Hi,
I created course on Rise and it has video on each page. As per client request, I disabled video seek bar to move forward when video is playing.
We have tested the video on iPhone and below are the observations:
- We opened course on iPhone in HTML browser
- when video is selected to play, video opens in the iphone embedded video player by default (I am assuming)
Here are case studies for 2 iphone devices:
Model iphone 7
Version iOS 12.1
Video output: learners can drag the seekbar forward, but the video won't actually skip ahead. (Meeting Client expectation)
Model iphone 7 Plus
Version iOS 12.1
Video output: learners can drag the seekbar forward, and the video also skips ahead. (Not meeting Client expectation)
Please preview the recorded videos for your reference:
iphone7_recording.mp4
iphone7Plus_recording.mp4
2 Replies
Hi Amey!
Sorry you've run into this! Please do submit your findings to our Support Team (including the videos and/or link to this thread) so we can investigate further. Thank you!
Thanks Nicole for quick reply.
I have submitted case on above link. (Case number 01648212)
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