I've been having trouble the last few days with block templates. I often build content or header styles and then use the templates to move content between lessons or sections, or paste the same styles to a new part of the course (or between courses). It often spins and spins instead of inserting it, then other times if I try again it works right away.
When will rise have a function to copy multiple blocks and move them in a lesson, or move between lessons without saving a template? This process is really clunky right now.
Hi Amy! I'm sorry Block Templates are giving you headaches. Does this happen when you use a certain web browser? Do you notice an improvement if you log out and log back in to Rise 360?
I use Google Chrome only (on a PC). I will try logging out and logging back in next time. I feel like I've had a few hiccups in general with Rise lately. It booted me once or twice as well (crashed) and uploading videos seemed to drag. My internet otherwise has worked great with no other lag/bandwidth/video conferencing problems so I'm inclined to think the issues were from the articulate side of things.
If it happens again I will log out and back in and see if that helps clear it up!
It sounds like Rise is giving you some trouble — I'm sorry for the headaches it's causing! If you keep seeing poor performance, please reach out to our Support team here. We'll work with you one-on-one to get this resolved.
3 Replies
Hi Amy! I'm sorry Block Templates are giving you headaches. Does this happen when you use a certain web browser? Do you notice an improvement if you log out and log back in to Rise 360?
Hi Alyssa, thanks for responding!
I use Google Chrome only (on a PC). I will try logging out and logging back in next time. I feel like I've had a few hiccups in general with Rise lately. It booted me once or twice as well (crashed) and uploading videos seemed to drag. My internet otherwise has worked great with no other lag/bandwidth/video conferencing problems so I'm inclined to think the issues were from the articulate side of things.
If it happens again I will log out and back in and see if that helps clear it up!
Thanks.
Hi Amy,
It sounds like Rise is giving you some trouble — I'm sorry for the headaches it's causing! If you keep seeing poor performance, please reach out to our Support team here. We'll work with you one-on-one to get this resolved.
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