cannot play exported scorm video in Ipad

May 24, 2020

Hi,

I have been trying to get the mp4 video to play in the scorm exported from rise 360 in ipad. This works fine in my desktop browsers and in my android phone. However in ipad, it shows "media could not be loaded, either because the server or netowkr failed or because the format is not supported". This happened on both chrome and safari.

I looked on the server log, the file seemed to be loaded okay . My ipad pro is running on the latest version of the OS as I just upgraded few days ago.

Looking at the Chrome javascript console on the ipad, this is what I see:

ERROR VIDEOJS: ERROR: (CODE: 4 MEDIA_ERR_SRC_NOT_SUPPORTED) The media could not be loaded, either because the server or network failed or because the format is not supported. [object Object]

Could this be the solution? 

https://github.com/videojs/video.js/issues/5606

Please help. Thank you!

 

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