23 Replies
Leslie McKerchie

Hello Marie,

Sorry that you've run into this issue as well. I do not have an update to provide at this time. I wanted to share some information on how we define bugs and how we tackle them when they occur.

That being said, I will update the report to reflect that we have another affected user, so thanks for chiming in.

Allison LaMotte

Hi Rachel,

I’m sorry that your client is having some trouble here. On our end, we have this marked as fixed so the quickest way to resolve this issue is to have our Support Team take a look. You can submit a case here.

In the meantime, if there's anything else I can do to help, please let me know!