CDN URL not recognized
Jan 15, 2019
I am trying to build a course in Rise that will display a video housed on our CDN server. When I add the URL I get the message: We are unable to generate an embed for this URL. Please check that the URL is valid and the content is publicly accessible. I used this same URL in another authoring tool and it works fine. I can click on the URL and the video opens. Storyline will only let me use the URL as a web object. Some background; I can not post this video to YouTube or Vimeo. I can not upload it directly to Rise. I must use the URL from our CDN server, this is the only option. Will I be able to use Rise for this course? Right now it looks like I am going to have to but another authoring tool that will accept this URL.
1 Reply
Hi Michelle,
I'm sorry you're having some trouble with this. Are you comfortable sharing the URL here? If so, I can try testing it in a Rise course of my own.
If you're not comfortable posting the URL here in the forum you can always submit a case to our Support Team and they can take a look.
This discussion is closed. You can start a new discussion or contact Articulate Support.