CDN URL not recognized

Jan 15, 2019

I am trying to build a course in Rise that will display a video housed on our CDN server.  When I add the URL I get the message: We are unable to generate an embed for this URL. Please check that the URL is valid and the content is publicly accessible.  I used this same URL in another authoring tool and it works fine.  I can click on the URL and the video opens. Storyline will only let me use the URL as a web object.  Some background; I can not post this video to YouTube or Vimeo.  I can not upload it directly to Rise.  I must use the URL from our CDN server, this is the only option.  Will I be able to use Rise for this course?  Right now it looks like I am going to have to but another authoring tool that will accept this URL. 

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