Chrome Browser Extensions and Articulate Rise
Aug 25, 2021
Some of our users are having technical issues with Rise courses.
When they complete a course, the LMS does not mark them as complete, and when they resume the course, they need to start all over again.
This does not happen to all users, and I was not able to replicate this issue.
Most users can complete Rise courses without any problems.
I ask from one of the users to send me a screenshot of their browser extensions. Do you think it can be related? If not, any other ideas?
I've attached a screenshot of the browser extensions that the user is using.
Thanks for your help!