Closed Captions of Storyline Blocks in Rise

Jul 07, 2021

When developing a Rise module, I added a block containing a Storyline video. Within Rise, the CC option displays on the playbar, but in the published project and in Review it does not. Why is this? How can I make the CC option display once the project is published? 

4 Replies
Aimee Pellegrino

Was there ever a solution for this? We’re having exactly the same issue with the captions option, within a storyline block, not being available when published. We have found if we close the course in our LMS and reopen it then the captions are available, but not on the first time launching the course.