After much anticipation, thanks for getting the Scenario block launched. I wonder if anyone else though is having issues pasting copied text into the different fields.
Hey, Gordon! Tom's correct. Most scenario block fields have a specific character count restriction. We do this to ensure that scenarios work beautifully on any device. If you try to paste content that's more than the character limit or would cause the field to exceed its limit, the paste fails.
Character-limited fields have a character counter built in, but if you need to pre-plan your content, you can check out this section in our scenario block guide for the specific character count numbers for each field.
Hope that helps! Let me know if there's anything else I can do for you.
Thanks for the help. What I discovered is that you cant simply select the text that's there already and paste new text if the total characters of whats there AND what you are pasting exceed the limit. Instead you have to select the existing text, delete it, and THEN paste in your text. Not sure it qualifies as a bug, but it might be nice if it recognized it as replacement text.
FYI I do my scenario text in Google docs. There's an add-on called Better Word Count that makes it easy to see what I have as I am creating the text. It's easier than the way you have to check character count in Word.
Hi Karin -- Thanks for pointing this out! We want the scenario text bubbles to look great, so limiting the character count and list formatting helps keep everything sharp within the interaction.
6 Replies
There are defined character limits. My initial thought is that you are copy/pasting text that exceeds the character count.
Can you paste just a few characters to test?
Hey, Gordon! Tom's correct. Most scenario block fields have a specific character count restriction. We do this to ensure that scenarios work beautifully on any device. If you try to paste content that's more than the character limit or would cause the field to exceed its limit, the paste fails.
Character-limited fields have a character counter built in, but if you need to pre-plan your content, you can check out this section in our scenario block guide for the specific character count numbers for each field.
Hope that helps! Let me know if there's anything else I can do for you.
Thanks for the help. What I discovered is that you cant simply select the text that's there already and paste new text if the total characters of whats there AND what you are pasting exceed the limit. Instead you have to select the existing text, delete it, and THEN paste in your text. Not sure it qualifies as a bug, but it might be nice if it recognized it as replacement text.
FYI I do my scenario text in Google docs. There's an add-on called Better Word Count that makes it easy to see what I have as I am creating the text. It's easier than the way you have to check character count in Word.
Yes -- although the stated work-around DOES work. However, the bullets and numbering do not seem to work at all in the scenarios.
Hi Karin -- Thanks for pointing this out! We want the scenario text bubbles to look great, so limiting the character count and list formatting helps keep everything sharp within the interaction.
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