Courses Locking During Review
Aug 13, 2019
By
Joshua Nash
Hello everyone,
I'm having an issue with my courses. I built a course in Rise and just recently sent it out for review. I received numerous feedback about the courses locking up before completion. I integrated several Storyline slides throughout the course and this is the commonality of when the courses lock up. It seems that when the learner comes to a Storyline slide (it is not necessarily the same one everytime), it continuously tries to load, without success. Is there a way to prevent this? Any feedback is appreciated.
Thanks,
Josh
1 Reply
Hey Josh! Thanks so much for also opening a support case – that was a smart move!
My colleague, Gren, is taking a look into your case as we speak. Would you mind sharing the Review 360 link with her? You can send it to her directly by clicking here. Thanks!
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