Creating PDF in RISE


I'm trying to export a PDF file of a Rise course for a business partner which I've done before.  However, I'm experiencing problems with this particular course.  This course has a few different type of assets within a section.  For example blocks, paragraphs with images, and tabs.  Would the variety of assets be causing this??? 

I don't receive any error messages.  I do receive an email stating my course is ready to download and when I click the link, it's a blank page. :-(

Any help with this is greatly appreciated.


5 Replies
Ashley Terwilliger

Hi Andrea, 

I'll include this discussion in the report we have as well - that way I can update you here once there is any more info.

Also, it looks like your email signature came through when you replied via email. You can remove that if needed by clicking ‘Edit’ beneath your response. Here’s a quick Peek video if you need help.