Embedded Hyperlinks do not work when placed in a RISE QUIZ

Jun 03, 2017

The attached pdf file contains hyperlinks, that when clicked, either directs you to an external website or to another section within the pdf.

When this pdf is embedded in a quiz or a lesson, only the hyperlinks that lead to an external website work.   The hyperlinks that lead to an internal portion of the pdf do not work.   The internal links include the HOME icon located on the bottom of each page.    

1 Reply
John Say

Hi Paul, 

I tried embedding your PDF file in Rise and I was able to replicate the issue.  The external hyperlinks worked fine but the links that anchor to places within the PDF file do not work. 

Thanks so much for letting us know about this issue. I’ve logged the issue and sent it to Quality Assurance for them to evaluate it on their end. 

I’ll let you know as soon as we have an update on this issue. Thanks so much again for letting us know about this, and I’m sorry if it’s slowing you down.

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