Embedded Survey monkey not scrolling - Urgent

Hi Ihave successfukky embedded a survey monkey into an embedd block. It works fine on the laptop and when it completes the survey send the responses throuh to Survey Monkey. However on a mobile device i can see the survey logo and title but none of the questions appear and I cannot scroll in the frame. 

Any thoughts.

14 Replies
Alyssa Gomez

Hi again, Matthew!

Is your "Copy of Max Impact" course in the deleted courses folder, by chance?

If not, try opening your share link in a Chrome incognito window. Here's how:

Are you able to view the course when you open it that way?

Matthew Francis

Hi,
It is not in a deleted folder, but a folder named SBD.

I can open the course in an incognito window and it opens on a mobile with the original link. I just cant see the survey on the mobile to scroll through it and complete it. All I can see is the survey heading.

Regards

Matt Francis
National Training Manager
Hand Tools, Accessories & Storage

Stanley Black & Decker, Inc. ANZ
Level 2, 810 Whitehorse Road
Box Hill, Victoria 3128

P.O. Box 4006, Box Hill South VIC 3128

T: +61 3 8669 5200 M: +61 434 256 376
matthew.francis@sbdinc.com
www.stanleyblackanddecker.com

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Alyssa Gomez

Thanks, Matthew! I finally was able to open your course using this share link: https://rise.articulate.com/share/0YpxNPBTE4QHDggtT_wQZRYXL7_VBWzH 

I tested the course on my mobile device, and I also was not able to see the survey questions or scroll in the frame. Let me get this to my team to see how we can help. I'll keep you posted on any new information I receive!