5 days is a long time for any video, can you tell me a bit more about how you went to insert or embed the video? If you've got the embed code I'm also happy to take a look at that.
You'll also want to make sure you're working on creating your Rise course in one of the supported browsers detailed here.
It was easier just to remove the block and re-insert a new one. Since then
it has embedded the elements I was looking to add. No idea what the issue
was but no longer an issue for me.
Thanks Jim for that update and if you run into anything again don't hesitate to reach out right away! Our team monitors the forums Monday - Friday 9 am - 5 pm EST, and our support team is available 24/7 using the form here.
3 Replies
Hi Jim,
5 days is a long time for any video, can you tell me a bit more about how you went to insert or embed the video? If you've got the embed code I'm also happy to take a look at that.
You'll also want to make sure you're working on creating your Rise course in one of the supported browsers detailed here.
It was easier just to remove the block and re-insert a new one. Since then
it has embedded the elements I was looking to add. No idea what the issue
was but no longer an issue for me.
Thanks Jim for that update and if you run into anything again don't hesitate to reach out right away! Our team monitors the forums Monday - Friday 9 am - 5 pm EST, and our support team is available 24/7 using the form here.
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