when trying to make the embedded replay video (made in replay) full screen by pressing [] on the video bar in Rise, it does not work once uploaded into LMS.
And by browser issue I mean that the browser is not letting the user make videos go fullscreen because the correct parameters haven't been included in the HTML to allow for it.
Wow, this issue has been ongoing for 2 years? In any case, published to SumTotal Learn LMS. Same issue, the video will not allow full screen play. Tried SCORM 2004 & 1.2. Tried allow seeking yes and no.
It looks like this issue is LMS-related, since it works correctly on SCORM Cloud. I would reach out to your LMS provider to see if there's anything they can do on their end.
I do have the same issue in my LMS. In the history of this article I can see that the problem has been going on for 3 years. Is there a solution or workaround?
As a follow-up to my last message, you can try setting the content to open in a new window from your LMS as a workaround, in the meantime. Hope that helps!
This is an old thread but I am currently seeingg this issue in Rise courses published to Cornerstone LMS. Both Firefox and Chrome on Desktop the full screen does not work. Any updates on this?
Hi there, Darren. Right now, the workaround is to set the course to open in a new window when launched from the LMS. The videos are having trouble going to full screen when the course is launched within the LMS frameset.
We have this issue documented, but I don't have a timeline for improvements to this behavior.
Are you seeing this in both SCORM 1.2 and SCORM 2004 (3rd edition) versions of the course in Cornerstone? For some reason I am remembering that this was fixed now in Cornerstone if you used SCORM 2004 instead of 1.2.
I thought this was fixed 3 years ago but apparently, it isn't. It only runs great when I have it in review, when I embed the video or using a link instead, the expand function won't work. Any solutions yet?
Hello, Ling-Hui! You should be able to expand a video to fullscreen if you're using the multimedia embed block, shown below. Where is your embedded video hosted?
Hi there! Joining this lengthy thread and hoping there is a fix instead of a workaround. I just published my first Rise course to our LMS LogicBay using SCORM 1.2 and the full screen option is grayed out.
Hi Bo! Thanks for including your zipped output file. I hosted your course on SCORM Cloud, an LMS testing tool, and the video fullscreen buttons worked well there.
Sadly, most LMSs don't behave just like SCORM Cloud. We've all felt that pang of looking at our LMSs we are stuck with and thinking, "why can't you be more like SCORM Cloud?"
Is this still an ongoing issue for anyone else? It seems the full-screen option is disabled (greyed out) for all our videos featured in our published Rise modules. Any and all advice is most welcomed :)
That was the "trouble shooting" step for our issue as well and didn't lead to any conclusions. Is there a specific config or guideline as to how to launch this within an LMS? Besides Publishing as SCORM 1.2 for LMS.
I hate to say it, but I think it's pretty much up to the LMS developers to fix this issue. You'll have to get their attention, convince them it is really a flaw, and then convince them to put it on their "road map." You'll want to get a horde of other users to vote the issue up with you.
70 Replies
And by browser issue I mean that the browser is not letting the user make videos go fullscreen because the correct parameters haven't been included in the HTML to allow for it.
Thanks for the correction/clarification, Will.
Wow, this issue has been ongoing for 2 years? In any case, published to SumTotal Learn LMS. Same issue, the video will not allow full screen play. Tried SCORM 2004 & 1.2. Tried allow seeking yes and no.
Hi Charles,
It looks like this issue is LMS-related, since it works correctly on SCORM Cloud. I would reach out to your LMS provider to see if there's anything they can do on their end.
Let me know if you have any other questions. :)
Can Articulate staff update us on this issue? Is there a solution in the works?
Hi Charles,
It sounds like you uploaded a video file to your Rise 360 lesson, and you want the option for learners to play the video in fullscreen mode.
Do you see the fullscreen button in the video control bar, as shown below?
Yes, but it's disabled (grayed out). I have sent it to our vendor to review (Sumtotal) as well.
Thanks, Charles. You can also send us your course Share link, and we'd be glad to take a closer look.
If that works for you, you can send that link to us privately by clicking here.
It likely only happens when hosted in an LMS.
Hi there,
I do have the same issue in my LMS. In the history of this article I can see that the problem has been going on for 3 years. Is there a solution or workaround?
Thanks in advance & best regards
Marianna
Hi Marianna!
This issue is LMS-related. You can submit a case here and attach the zipped file for LMS upload, so we can help!
Hi again Marianna!
As a follow-up to my last message, you can try setting the content to open in a new window from your LMS as a workaround, in the meantime. Hope that helps!
Hi,
This is an old thread but I am currently seeingg this issue in Rise courses published to Cornerstone LMS. Both Firefox and Chrome on Desktop the full screen does not work. Any updates on this?
Hi there, Darren. Right now, the workaround is to set the course to open in a new window when launched from the LMS. The videos are having trouble going to full screen when the course is launched within the LMS frameset.
We have this issue documented, but I don't have a timeline for improvements to this behavior.
Are you seeing this in both SCORM 1.2 and SCORM 2004 (3rd edition) versions of the course in Cornerstone? For some reason I am remembering that this was fixed now in Cornerstone if you used SCORM 2004 instead of 1.2.
I thought this was fixed 3 years ago but apparently, it isn't. It only runs great when I have it in review, when I embed the video or using a link instead, the expand function won't work. Any solutions yet?
To clarify, we really don't want our UI design to have multiple pop-up windows as we want our learners to stay on the page.
Hello, Ling-Hui! You should be able to expand a video to fullscreen if you're using the multimedia embed block, shown below. Where is your embedded video hosted?
Hi there! Joining this lengthy thread and hoping there is a fix instead of a workaround. I just published my first Rise course to our LMS LogicBay using SCORM 1.2 and the full screen option is grayed out.
Any news on fixing this?
I see the issue on every video I have in the course - it's not as much of an issue until you get into my accordion where the screen size is smaller.
Everything worked great as I was designing and in Review, but once published to our LMS the full screen option greyed out.
Hi Bo! Thanks for including your zipped output file. I hosted your course on SCORM Cloud, an LMS testing tool, and the video fullscreen buttons worked well there.
Please use this link to open the course in SCORM Cloud, and let me know if the fullscreen buttons work for you, as well!
Sadly, most LMSs don't behave just like SCORM Cloud. We've all felt that pang of looking at our LMSs we are stuck with and thinking, "why can't you be more like SCORM Cloud?"
Hello,
Is this still an ongoing issue for anyone else? It seems the full-screen option is disabled (greyed out) for all our videos featured in our published Rise modules. Any and all advice is most welcomed :)
Many thanks!
That was the "trouble shooting" step for our issue as well and didn't lead to any conclusions. Is there a specific config or guideline as to how to launch this within an LMS? Besides Publishing as SCORM 1.2 for LMS.
Many thanks!
I hate to say it, but I think it's pretty much up to the LMS developers to fix this issue. You'll have to get their attention, convince them it is really a flaw, and then convince them to put it on their "road map." You'll want to get a horde of other users to vote the issue up with you.