Error message while downloading Articulate 360 app?

Dec 13, 2016

Hi,

Did anyone else receive an error message while trying to download the Articulate 360 trial? My co-worker and I both got an error message stating another installation was in progress. Just wanted to know if anyone else experienced this.

 

Thanks.

6 Replies
Michele K

Hello, I'm also receiving this error message and I have purchased Articulate 360. I've tried restarting my computer and continue to receive the same error message. 

After I click the exe file, I click 'run' and receive the message, 'This program will install Articulate 360 on your computer'. I click 'Install Now' and click 'Yes' to 'Do you want the following program to make changes to your computer?' It tries to install but then I receive the following error message (see attachment).   Our IT support cannot resolve the problem.  I have Windows 7 SP1 64 bit. Any help you can provide is appreciated! Thanks!

This discussion is closed. You can start a new discussion or contact Articulate Support.