Error when importing labels in Rise

Hi I'm working on a course with my SME.  I have a Teams licence but he does not so I'm having to send a copy of the course when he needs to work on it.

The custom labels I've created don't export with the course, so I downloaded the .xlf file and sent that, but he said he got an error message when he tried to import it.

I checked, and I got an error message when reimporting the same file into my labels.

Here's what I did to export labels:

1. Go to Settings.

2. Select Labels

3. Clicked on the download arrow next to the labels I want to export and saved the .xlf file to my desktop.

3. clicked "Upload from XLIFF"

4.found the file, clicked "open". File starts to upload, then get this message

Error: Incompatible format 

Settings
Labels

Clicked on the download arrow next to the labels I want to export and saved the .xlf file to my desktop

Gone back to settings
Labels
clicked "Upload from XLIFF"
found the file, clicked "open"

File starts to upload, then get this message

Error: Incompatible format and only option is to Cancel

 

Have tried this on a couple of different laptops as well as renaming the file, but nothing seems to work.  Any ideas as to why I can't export / import these label sets?

 

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