Export SCORM file will not download. Error "Failed-Virus Scan Failed"

Jul 11, 2019

Hi there

I have lessons containing 1 PDF only, a method I have used multiple times before I am now receiving the following error "Failed-Virus Scan Failed" , and the file won't download so that I can upload it to my LMS.

I have quizzed our IT team and there seems to be no updates to our systems or firewalls on this side.

Can you help?  Thank you 

Regards Sandra Claassen

 

 

 

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