Faded font in Rise Marker interaction

Hey Dave,

Thanks for sharing an image of what you are experiencing. 

Is this within a certain environment/browser? I can see a similar report for Edge, but wanted to check in and confirm with what you are seeing.

Hi Leslie,

I'm seeing this in Chrome and IE 11. Hope this helps.

Many thanks

Dave

Hi Dave!  We're investigating a similar issue when learners click on a marker a second time.  Check out my screencast and let me know if that matches what you're seeing.

I'll add your experience to our report so we can keep you updated here in the discussion.

Hi, 

The same thing is happening to me. I get faded out fonts when users click the second time. Is there any update to this issue?

Hi Adriana, 

This issue is still under investigation by our team. If you'd like to take a Peek of the problem I can share that as an additional example to help the team continue tracking down the problem.

Thank you for the quick response Ashley! Let me know when you have any news in regards to this issue.

Thanks!

Hello,

I had this same issue and did some poking around in Chrome's Dev Tools and noticed that when you click on the marker button a second time, the div that contains the text that eventually becomes faded is given an extra class called "bubble__body--has-overflow". Removing this class from the HTML fixed the issue of blurred text, so hopefully this will help you all in fixing this issue.

Thanks!

Thanks Taylor for that tidbit, I'll be sure to share it with our team!