We are having many flip card block issues with what looks to be an automatic fade applied to the card when there is text that reaches the bottom of the box. Sometimes there is a scrollbar to extend the text, but sometimes not. See attached image. Is there a reason for the fade affect? Our users can't read the text since it is auto-faded. Thanks!
NOTE: Perhaps this is tied to the issue reported here of a problem when using only 2 flip cards?
Thanks for reaching out. I do not have any additional information to share yet. By replying you should now be subscribed to this conversation so that we can notify you of any updates that we have to share here.
Ditto to the comments by Matthew and Stephanie that there is no need for the fade effect. I'm getting a lot of complaints from users who can't read the text.
Thanks for your feedback! For now the best way to solve this issue is by turning off the block entrance animations (see the screenshot Ashley posted above).
Let me know if there's anything else I can do to help. :)
Also echo Stevens comment. The hover effect would probably be more useful if it were the other way around. Id prefer the text darker on hover, not lighter.
Right now, there isn’t a way to turn off the hover effects in Rise 360. Would you be up for logging a feature request to tell us more about your specific needs?
In the meantime, if there’s anything else I can do to help, please let me know!
+1 for removing the fade effect. I didn't realise it had done it because the flashcards initially looked full-size when editing the block, and that worked much better than the scroll which seems to make text blurry too.
Commenting so I can be notified if anything changes :)
Please fix this Fade effect. I applied bold to the text to increase the contrast. This is a big issue when it comes to readability and accessibility. Would love RISE to at least meet WCAG 2.0 level AA and maybe WCAG 2.1 in the near future.
Now that my team is starting to do more serious development with Articulate Rise, we're starting to run into more little frustrations like this. With flashcards in particular, my experience is that the text is often blurry -- in addition to the faded bottom text that everyone is describing here.
That said, I have identified what I believe is the issue if anyone wants to update their CSS file (from the published Rise output files) to push the fix. The responsible code can be seen below:
You will want to change the opacity to equal zero, instead of 1. Your fade issues should be cured.
Please note that I haven't tested this much yet, however. They may have some alternate code for IE, for instance, that won't be covered by this one change.
If anyone else is having issues with the fuzzy text, I should be able to provide a simple CSS fix for that as well. I'm really hoping the Articulate Team can just make these improvements out of the box, though, so we're not all making manual stylesheet updates whenever we publish a new version of a course.
Thanks, Ephraim! I'd be interested in the CSS code to fix fuzzy text if you have it. I've never had issues with it in Rise before, but I've got a client seeing fuzzy text on the back of flip cards in a recently published course. I had them open in multiple browsers just to see if it was the browser causing the problem, but the fuzziness appears in all the major ones (Chrome, Firefox, IE).
36 Replies
Hey Jeff,
Do you see this behavior when viewing your Rise course in Review or another environment?
I saw that we do have this reported for Review but wanted to verify so that I can add this conversation if needed.
If you see it somewhere else, please let me know that as well.
Good day, thanks for your response. I see it in Review yes and as well when running when Previewing in Rise.
Thanks for confirming Jeff. I'm adding this conversation so that we can update you when we can.
Has there been any progress on this? I am running into the same problem..
Hello Laura and welcome to E-Learning Heroes :)
Thanks for reaching out. I do not have any additional information to share yet. By replying you should now be subscribed to this conversation so that we can notify you of any updates that we have to share here.
Hi,
This is a big issue for us too. I am replying so I can be subscribed to the conversation as well.
Thanks,
Daniel
I'm also experiencing this issue. The fade effect as well as the inability to customise font size is very frustrating.
Cheers
Sorry you've hit this snag too, Stephanie!
Two of the workarounds to try while our team investigates this are:
Let me know if you're seeing it with either of those steps already in place. I'd love to see your Rise course if that's the case!
Seeing same here, whether one or two cards on Safari or Chrome and animations off. Still auto fade...
I'm still experiencing this. Can you guys just remove the fade effect please? It really is distracting and unnecessary...
Matthew, the only workaround I could find in the interim was to place two line spaces at the bottom of the text
Thanks for the suggestion Stephanie. 100% agree. I see no purpose in this fade effect.
Ditto to the comments by Matthew and Stephanie that there is no need for the fade effect. I'm getting a lot of complaints from users who can't read the text.
Hi Steven,
Thanks for your feedback! For now the best way to solve this issue is by turning off the block entrance animations (see the screenshot Ashley posted above).
Let me know if there's anything else I can do to help. :)
Thanks, Allison. Is there any way to turn off the hover effect from also making the text on the cards lighter when someone hovers over one?
If you turn the block entrance animations off wont it turn the animations off for everything in the project?
Also echo Stevens comment. The hover effect would probably be more useful if it were the other way around. Id prefer the text darker on hover, not lighter.
Hi Steven,
Right now, there isn’t a way to turn off the hover effects in Rise 360. Would you be up for logging a feature request to tell us more about your specific needs?
In the meantime, if there’s anything else I can do to help, please let me know!
Hi Stephanie,
Yes, it will turn the entrance animations off for the entire project.
Let me know if there's anything else I can do to help. :)
+1 for removing the fade effect. I didn't realise it had done it because the flashcards initially looked full-size when editing the block, and that worked much better than the scroll which seems to make text blurry too.
Commenting so I can be notified if anything changes :)
Please fix this Fade effect.
I applied bold to the text to increase the contrast. This is a big issue when it comes to readability and accessibility. Would love RISE to at least meet WCAG 2.0 level AA and maybe WCAG 2.1 in the near future.
Thanks for your feedback Karoline and Jason!
Accessibility is top of mind for us, so we're actively working on improvements. Stay tuned to our What's New page for updates.
+1 for removing the fade effect
Thanks for the feedback Michelle!
Now that my team is starting to do more serious development with Articulate Rise, we're starting to run into more little frustrations like this. With flashcards in particular, my experience is that the text is often blurry -- in addition to the faded bottom text that everyone is describing here.
That said, I have identified what I believe is the issue if anyone wants to update their CSS file (from the published Rise output files) to push the fix. The responsible code can be seen below:
You will want to change the opacity to equal zero, instead of 1. Your fade issues should be cured.
Please note that I haven't tested this much yet, however. They may have some alternate code for IE, for instance, that won't be covered by this one change.
If anyone else is having issues with the fuzzy text, I should be able to provide a simple CSS fix for that as well. I'm really hoping the Articulate Team can just make these improvements out of the box, though, so we're not all making manual stylesheet updates whenever we publish a new version of a course.
Thanks, Ephraim! I'd be interested in the CSS code to fix fuzzy text if you have it. I've never had issues with it in Rise before, but I've got a client seeing fuzzy text on the back of flip cards in a recently published course. I had them open in multiple browsers just to see if it was the browser causing the problem, but the fuzziness appears in all the major ones (Chrome, Firefox, IE).