force browser refresh?

Jan 23, 2018

I think our LMS may be the culprit here, but some users are getting older versions of the module. Is there a way to force a browser refresh in a rise module (i.e. javascript edit)? This would be a nice short-term fix as they monkey around to find the issue.

1 Reply
Ashley Terwilliger-Pollard

Hi James,

I haven't seen an example of code to use for this in Rise (or other Articulate authoring apps) so I'd suggest continuing working with your LMS team. While you do that, you could also update learners to clear their browser history or cache to load the latest version, or open the course link in a private/incognito browsing window to treat it as a fresh loading of the course.

If you figure out a Javascript method I'd love to hear it, as it may help others who run into similar issues! 

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