I don't know why but every time I try to edit a particular lesson block in my rise course, my computer hangs. I have tried this on different machines and now I am seeing yet another issue. Every time I try to edit that particular course, it says that I have to 'Take Control' as I have edited it so it seems that it is open elsewhere on some other machine. I am quite frustrated. Can someone tell me what can I do to overcome these two issues please?
Hi Alyssa, thank you for getting back to me. I am using Google Chrome. Yes I would be more than happy for you to test the course. I have completed the form.
3 Replies
Hi Angel!
Really sorry you're getting hung up--you came to the right place for help.
What web browser were you using when this happened? Also, would you be willing to let us do some testing inside your course?
Simply reach out to us here, and we'll send you instructions on how you can share your course with us. Thanks!
Hi Alyssa, thank you for getting back to me. I am using Google Chrome. Yes I would be more than happy for you to test the course. I have completed the form.
Thanks, Angel! I do see the case you submitted. Our Support Engineers will take a look at the link you shared and reach out to you soon.
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