I am just trying to add a test Rise 360 course into TalentLMS. when I export in Rise I do not get a zip file, I get a file with several different files and folders, I've tried zipping it and it just does not recognise it in the LMS.
If you are using a MAC, Safari may be set up to automatically unzip all ZIP files, which is why you are seeing the folders, and not the actual ZIP file.
Hi Karl, your advice worked! I just set safari to not automatically open files upon download, the Rise file downloaded as a zip and easily loaded in TalentLMS! Thank you so much, I spent hours trying to figure this out the other night and I am so happy it works now. I really appreciate your help
Hi Kostantinos, I am sorry to hear that you get an unzipped file when you export a Rise 360 course. What browser are you using? Can you try exporting the Rise course in a Google Chrome incognito window? Here is an article with the steps.
7 Replies
Hi Daniel,
Welcome to the Rise forum.
Are you using a Windows PC or a MAC?
If you are using a MAC, Safari may be set up to automatically unzip all ZIP files, which is why you are seeing the folders, and not the actual ZIP file.
Hi Karl, I am using a Mac and yes it does unzip the folder, is there anyway to export in Mac and then beable to upload to talentlms?
I suppose I could change safari to not automatically unzip files , I will try to do this
Hi Karl, your advice worked! I just set safari to not automatically open files upon download, the Rise file downloaded as a zip and easily loaded in TalentLMS! Thank you so much, I spent hours trying to figure this out the other night and I am so happy it works now. I really appreciate your help
Hi Daniel,
Glad to hear it's working.
Hi Karl,
I am using Windows PC, and I am also seeing several folders and xsd documents. What can I do to upload my course into Talent?
Thanks,
KV
Hi Kostantinos, I am sorry to hear that you get an unzipped file when you export a Rise 360 course. What browser are you using? Can you try exporting the Rise course in a Google Chrome incognito window? Here is an article with the steps.