I've been trying to put in an image into my lessons, and for some reason after it's successfully loaded on the page, when I click "preview," the image doesn't show up. I compiled the scrom package and uploaded it onto my LMS, and it didn't show up in the LMS either! I've attached a demo of this. This started happening last Thursday. Before everything was running perfectly.
Thanks for sharing your screen recording! I'm sorry to hear you're running into this issue. Would you be able to share a copy of the image file you're using so we can troubleshoot this issue? Thanks!
Thanks for providing your image file! We have this issue documented as a possible bug and I'll update you in this discussion once we have news to share.
Good news! We fixed the issue where the final image block in a lesson would disappear when the image had a short height. To take advantage of this bug fix, you'll want to re-export any affected courses.
Please let us know if you have any further trouble with this!
6 Replies
Thanks for sharing your screen recording! I'm sorry to hear you're running into this issue. Would you be able to share a copy of the image file you're using so we can troubleshoot this issue? Thanks!
Hi Lea. Yes my image file is attached.
Thanks for providing your image file! We have this issue documented as a possible bug and I'll update you in this discussion once we have news to share.
Okay. Sounds good. Please let me know once you hear anything.
hi there! Any luck resolving this issue?
Good news! We fixed the issue where the final image block in a lesson would disappear when the image had a short height. To take advantage of this bug fix, you'll want to re-export any affected courses.
Please let us know if you have any further trouble with this!
This discussion is closed. You can start a new discussion or contact Articulate Support.