Inserting an Outlook Email template into Rise

Hi,

I'm building a course to teach users about an online storage solution, but part of the process is sending our clients an email to advise them that we will be inviting them to share a folder with us.

We have written a template email for them and saved it as an .oft file, but I cannot see a function to attach this to a Rise course.  

Any help would be greatly appreciated.

Thanks

Alan

14 Replies
Alyssa Gomez

Hi Alan,

Any file type should work in an attachment block, so I'm sorry this one is giving you trouble! Would you mind sending the .otf file to us in a case here? We'd like to test it on our end.

In the meantime, do you see a difference if you zip the .otf file before adding it to the attachment block?

Alan Charleson

Hi Alyssa, 

I clicked on the link you provided, however was told the link no longer exists!  

Phil - definitely did not paste the content of the file, uploaded as an attachment.  

I have since zipped the file and it seems I can successfully upload it that way, so thank you all for your help!

Jill Cherveny

Thanks. I wanted to add the .oft file as a download in our RISE course. Currently says Error. It only allows me to add it when I zip it.

Jill Cherveny
Manager, Sales Training
Global Sales Operations
T: 631-812-6210

Leviton Manufacturing Co., Inc.
201 North Service Road., Melville, NY 11747
www.leviton.com | jcherveny@leviton.com

Crystal Horn

Hi there, Jill. I'll document that this file extension isn't accepted in the attachment block. In the meantime, zipping it would be the only workaround I'm aware of!

We'll let you know if this changes. Quick note - when you reply via email, it includes your email signature with contact information in the public discussion.  You can edit it out of the post here if you wish!