I have had this message since Wednesday when i try and open one of my courses in RISE. Is the system really down or is my file corrupt? All my other files open fine.
"BRB!
Rise is temporarily down for maintenance, but will return shortly.".
Can you please try visit the 360 Dashboard and then launch Rise again. You should be able to access all of your courses, maintenance ended Wednesday night. Let us know if you still have trouble accessing them.
I completely logged out and in again and still the same result. It's only for this one course. I made a copy of it and it now seems to work, however, the original still poses the same message.
6 Replies
I can get into my courses Lesley.
Lesley,
Can you please try visit the 360 Dashboard and then launch Rise again. You should be able to access all of your courses, maintenance ended Wednesday night. Let us know if you still have trouble accessing them.
Hi Lesley
clear your cache and try again.
Hi Mike,
I completely logged out and in again and still the same result. It's only for this one course. I made a copy of it and it now seems to work, however, the original still poses the same message.
I'll reach out directly to help troubleshoot. That definitely should not be happening. Sorry for the inconvenience.
No wonder you are a hero!! Thank you. It worked.
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