Issue with quiz navigation in Rise

Hi Jill and Brian!

It sounds like you both have a similar navigation setup -- you have No Sidebar, and the Previous & Next buttons set to Off, is that right?

I can see how this does create a roadblock for learners, as there's no way for them to move forward after the quiz. Let me get this in front of my team to see how we can help. Thanks for the head's up on this!

Alyssa,

Yes that is correct! Thank you! Keep me updated!

Hi Alyssa, 

Same issue.

Playing around with the block questions now to see if I can find a work-around. Has someone already figured this out?

Ok, so it's not entirely desirable but the below does work. 

Create a single new blocks lesson then create a multiple choice knowledge check for each question. Then, inbetween each question, insert a continue divider block. Edit the continue devider's settings to 'Complete block directly above'. Voila!

This way, you can have all of your questions in one lesson and you effectively prevent the learner from progressing without at least attempting the question. Hey, not ideal but just make sure you add rich feedback :) 

Hope this has helped someone!

Hey Harry,

Thanks for popping in and sharing a solution that worked for you.

Welcome to E-Learning Heroes as well :)

Thanks Leslie, I've been a member for years but always used the forum to find answers rather than contributing, about time I did! :)

Glad to have you Harry :)

A great testimony that you've found what you needed without asking too, but contributions are always welcome and glad you are willing to pay it forward.

Thanks for the help, Harry.  I tried your solution but it looks to me like the continue divider only looks at completion of the previous block.  I can give the wrong answer and still proceed.  I also need to track this in the LMS and only the Quiz can be tracked.  Tracking is not an option with the knowledge check.

Hi Brian, 

You're right, I misspoke, the learner does NOT need to get the answer correct. I've edited my response above to reflect what truly happens. 

I'm sorry but this obviously wouldn't work in your case. The only thing I could suggest would be if you truly wanted to track the quiz at the end in an LMS, you'll probably need to stick with the next and previous buttons. Another suggestion might be to seperate the 'content' from the 'assessment'. That's to say that you build a Rise course for your content and then once the learner has completed that, it unlocks the next Rise course in your LMS which is the Assessment piece? 

I hope this has helped you to brainstorm some workarounds until this is looked at by Articulate.

Hi Alyssa:

Any update on this issue?

Hi all,

Good news - we have now added a Continue button after Quiz for courses where the Next/Prev buttons have been turned off.

If you have any questions please don’t hesitate to reach out!

I am having the same problem, but see no Continue button after the Quiz like is mentioned above even though the Next/Prev buttons are turned off. The user just gets stuck and has to use the side menu which is not intuitive. Is there a fix for this?

Hi S Rice, 

I'm currently using this functionality so I can confirm it does work. Let's try and get you up and running with it. 

I've attached a screenshot of the settings. Ensure you have them set to the same as I have them. 

Also, I've found that it won't display the 'Continue' button if you have no content after it. What I personally have is a 'Summary' page. 

Give this a crack. If it doesn't work, I'd suggest reaching out to Articulate Support as this all works for me. 

Good luck!

Harry, 

Thanks for the help! I see now that you must have the sidebar set to "no sidebar" in addition to the Previous & Next buttons being turned off in order for the Continue bar to appear. The continue bar does not show up if the sidebar is set to "closed" or "open". Unfortunately this will not work for us as we prefer to have the sidebar menu available.

Articulate, please change this so the Continue bar appears when the Previous & Next is turned off, not matter what the sidebar is set to. It is very confusing for users to all of a sudden switch to using the sidebar for navigation when they have been using "continue" bars for the entire course up until the end of the quiz.

Thanks!

Thanks for the feedback! Would you be up for logging a feature request to tell us more about your specific needs?

In the meantime, if there’s anything else I can do to help, please let me know! 

Hi there,

I am just wondering, if there has been a feature request logged or any updates on this? I started creating Rise courses and do have the exact same issue as EPD Seattle.

We would like to use only manual navigation buttons (works fine) and showing the navigation for additional overview and navigation backwards (works fine). But when including a quiz, there is no continue-button on the results page and you cannot add one. You have to click into the left navigation.

We were even thinking of changing one of the labels on the results page to tell the students "hey, now exceptionally you have to click left to go on." but that's not working.

Hi Jacqueline!

It sounds like the quiz is the final lesson in your course, is that right? Would it help to add one more "Conclusion" lesson to instruct learners on what they should do when they complete the quiz?

Hello Alyssa,

thanks for your reply.

The quiz ist not our final part in the lesson, there is more afterwards and the user has the possibility to click on the left navigation to go on forward. But as the navigation in the rest of the course is via manual continue-buttons, this is a bit odd for the user and there is no way to tell him either.

Thanks for clarifying, Jaqueline. If you have both the previous/next navigation and the sidebar turned off, there will be a continue button that appears on your quiz results page. If you still have the sidebar enabled, your learners will need to use that menu to navigate to the next lesson. Some authors have given instruction about this in the quiz description before the first question.

Let us know how that works for you!

Thanks, Crystal, I read about this continue button, but that's just not our case (as I said it is just exactly what EPD Seattle stated). It still seems not a good solution for me to change the way of navigation for the user.

So getting back to my question, this is not going to change in the future?

We probably go back to the grey next-lesson-buttons, which are easy overlooked if you haven't scrolled up to the end of the page (and even then), so therefore we wanted to use the coloured continue buttons and enter our own text.

Hi, Jacqueline!

If you are using Continue buttons at the end of each lesson, those Continue buttons will still work even if you turn the previous/next buttons back on. 

This might be a good solution because your learners will still use the Continue buttons to navigate to each lesson, but they'll also see a grey next button after the quiz. 

Would that be an option for you?

can you please tell me how to do this without turning off the side bar

Hi Nicole!

Do you have the previous/next buttons turned on in the course settings? If so, the learner will see a next button at the bottom of the quiz results slide that will lead them to the next lesson.

If the previous/next buttons are turned off, then the learner will need to use the sidebar to navigate to the next lesson after the quiz. 

I have my settings set up exactly as required. No sidebar, no previous/next and no lesson count, but there is STILL no option to add a continue button after the knowledge Check and I have sections after it. Am I missing something? I need them to be able to move forward.