I recently found a great template on E-Learning Heroes that I used. I made my edits and previewed it, and it all worked great. When I published it to Rise though, features were gone. I've looked over the project multiple times but cannot find what happened. Has this happened to anyone, and if so, what did you do? Thanks.
Hmm... that seems odd! That's never happened to me before. The quickest way to resolve this issue is to have our Support Team take a look. You can submit a case here.
In the meantime, if there's anything else I can do to help, please let me know!
3 Replies
Hi Aaron,
Hmm... that seems odd! That's never happened to me before. The quickest way to resolve this issue is to have our Support Team take a look. You can submit a case here.
In the meantime, if there's anything else I can do to help, please let me know!
Thank you, Allison. I really appreciate it and just submitted a case (01745957).
You're welcome!
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