I've been experiencing an issue with inserting Knowledge Check blocks in Rise today. When I attempt to add a 3rd and/or 4th answer choice, the information I enter into the sidebar editor will not save into the Knowledge Check in the actual block. I've tried deleting and re-adding the block, logging in and out, and copying existing knowledge checks, but nothing seems to fix this issue.
Hi there, Fahim! It looks like we have documented this issue, and we're working on it. You should have received an email from Karla, as well, in response to your case.
I'll be sure to get this discussion updated with any new information we can share.
Yes, I had that same problem with the Knowledge Check blocks but have not tried since the update as mentioned above. However, just working with the Button Stack and what I enter in the edit side is not showing up on the page - tried refreshing, etc. It was working fine all day yesterday.
Hi Brenda! Can you try both of those functions again, today, and let me know how you make out? I was able to successfully edit my button stack in real time this morning.
5 Replies
Hi there, Fahim! It looks like we have documented this issue, and we're working on it. You should have received an email from Karla, as well, in response to your case.
I'll be sure to get this discussion updated with any new information we can share.
Hello again Fahim :)
Great news!
We just released another update for Rise, and included a couple of important fixes that you'll see in the release notes here.
The item you'll be interested in is:
Fixed: Knowledge check blocks wouldn't save more than two answer choices.
I know you are working with Karla as well, so feel free to continue working with here there if you have any additional questions.
Yes, I had that same problem with the Knowledge Check blocks but have not tried since the update as mentioned above. However, just working with the Button Stack and what I enter in the edit side is not showing up on the page - tried refreshing, etc. It was working fine all day yesterday.
Hi Brenda! Can you try both of those functions again, today, and let me know how you make out? I was able to successfully edit my button stack in real time this morning.
Thanks!
Hi: I just checked and the one entry that was stuck on the edit side is now appearing on the main page. Will see how it goes going forward.
Thanks
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