Trying to edit some marker texts in Rise, Labeled graphics. But - some texts, actually mosts texts, do not show up when trying to edit. But some in fact do.
I was advised to zoom in to about 80% in my browser. Then the text appeared
again to enable editing. I can zoom out again to 100%, but once you refresh
the text "disappears" again.
I have asked for a more permanent fix but at least I can edit now.
And yes, it probably has to do with exceeding text limit, as it is not all
markers that are affected.
Our team is aware of this problem and is working to get a fix out. I’ve added your feedback and you’ll both automatically be notified of any updates we share here.
5 Replies
It appears to be associated with exceeding a text limit. I am also having this issues. Any fixes?
I was advised to zoom in to about 80% in my browser. Then the text appeared
again to enable editing. I can zoom out again to 100%, but once you refresh
the text "disappears" again.
I have asked for a more permanent fix but at least I can edit now.
And yes, it probably has to do with exceeding text limit, as it is not all
markers that are affected.
Thanks for that advice! It worked. Hopefully, they can resolve the issue. But at least I can get it to work.
Hi Shane and Ole,
I’m sorry that you’re having an issue here.
Our team is aware of this problem and is working to get a fix out. I’ve added your feedback and you’ll both automatically be notified of any updates we share here.
Please reach out if you need anything else!
Hi Shane and Ole,
Good news - we have now fixed this issue with the Labeled Graphic Marker.
If you have any questions please don’t hesitate to reach out.
This discussion is closed. You can start a new discussion or contact Articulate Support.