Learner got a question wrong and is now stuck

Nov 03, 2017


I published my first Rise coure as a SCORM on Totara LMS and this user has got stuck on a question.


Now every time she accesses the course, she goes back to the same point. The submit button is not active. What can I do here?

7 Replies
Ashley Terwilliger-Pollard

Hi Anthony,

Thanks for letting us take a look. My team confirmed that this is a bug in the course in that if you go back to a previous lesson while in the middle of taking a quiz, and then return to the quiz it will drop you on a question you already answered. At that point you're stuck without a way to continue forward. 

Definitely not what we'd expect or want! I've got this bug in the hands of my team so they're looking into it now. I'll let you know as soon as I have any information from them by sharing here. 

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