License Expired, Renewed with new mail id - How to access old courses?

Feb 17, 2020

Hi,

I am from Schneider electric, in our company recently our mail id's are changed from username@schneider-electric.com to username@se.com. One of our SME in France was registered articulate rise with the Schneider-electric.com last year. When the license expired, SME requested to renew license but this time the IT team procured the license in se.com mail id. Due to this confusion she lost all the old courses created in the old mail id. Is there any way to recover the courses from that mail id.  

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