I have several YouTube videos embedded in my training modules and today they suddenly stopped working for me. All I see is a blank white space where the video used to appear. I first noticed the issue on our LMS, but it appears the videos are not loading in Rise 360 either. I tried deleting and re-adding the link, but this didn't work.
I had another user tell me that they were still able to see the videos, so I'm not sure what the issue is.
I'm using Chrome Version 87.0.4280.66 (Official Build) (64-bit).
I tried both of those options yesterday and neither worked. That said, the issue seems to have resolved itself overnight. Strange, but I'll take it. Thanks!
3 Replies
Hi there, Ian. I'm seeing my YouTube videos in Rise 360 ok on my end. Can you try a few things?
If you're still having trouble, click here to connect with us directly. We can have a closer look at the content.
I tried both of those options yesterday and neither worked. That said, the issue seems to have resolved itself overnight. Strange, but I'll take it. Thanks!
Thanks for the update, Ian!