I have uploaded my SCORM file to LMS system. Settings in LMS are that "completed" button should appear when SCORM file is completed. For some reason "completed" button appears when employee is doing Rise Quiz chapter and after answering to the 2nd question (although there are 5 questions in quiz) "completed" button appears. Can you please advise what can cause that? My LMS said that it is something to do with SCORM file. Thank you!
I tested with my LMS and if I export my SCORM file with SCORM 1.2 type then I don't have this issue. "Complete" button in my LMS appears only if everything in the SCORM file is completed, not before.
So looks like it's something to do with xAPI. Is it possible to fix it?
Thank you for opening a support case, Sandra! I see my teammate, Shiela, has recently replied back with LMS testing information. Please let us know if you have any questions about what she shared with you!
I tried to test it in SCORM Cloud, but then realized that it's hard to notice the issue there, because in SCORM Cloud I don't have "complete" button from LMS which causes the issue. I uploaded a printscreen to illustrate what I mean. From the picture you see that I haven't completed the SCORM file, but green button "märgi läbituks/completed" in activated. It activates when I go to quiz chapter and answer to the 2nd question, but from LMS settings it should activate when the completion is 100%.
9 Replies
Hi Sandra,
On the Export page of your Rise course, which options have you selected for Tracking course completion and also for Reporting?
Hi Karl,
I have used this one: Track using course completion 100%. I use xAPI option and then I dont have reporting option.
Best regardsm
Hi Sandra,
If you are using the 100% setting, it means students need to look at every single page in the course to get 100%.
What is the "completed" button that you are referring to? Do you see this button in the LMS?
HI Karl,
Yes I am referring to the "completed" button in my LMS, which should appear when employee has completed SCORM file 100%, but it appears before.
Best regards,
Hi,
I tested with my LMS and if I export my SCORM file with SCORM 1.2 type then I don't have this issue. "Complete" button in my LMS appears only if everything in the SCORM file is completed, not before.
So looks like it's something to do with xAPI. Is it possible to fix it?
Thank you for opening a support case, Sandra! I see my teammate, Shiela, has recently replied back with LMS testing information. Please let us know if you have any questions about what she shared with you!
HI Alyssa,
I tried to test it in SCORM Cloud, but then realized that it's hard to notice the issue there, because in SCORM Cloud I don't have "complete" button from LMS which causes the issue. I uploaded a printscreen to illustrate what I mean. From the picture you see that I haven't completed the SCORM file, but green button "märgi läbituks/completed" in activated. It activates when I go to quiz chapter and answer to the 2nd question, but from LMS settings it should activate when the completion is 100%.
I'll share this information with Shiela so you can continue working with her in your case!
Thank you!