LMS systems not showing as completed Oct 27, 2020 By Lesley Greene We have a client that is using this as a required training. The system is showing 0% complete when the employee has completed within Rise and shows at 100%
Karl Muller over 3 years ago10/27/20 at 6:54 pm (UTC) Hi Jennifer, Which LMS is your client using? How do learners exit the course? What are the SCORM export settings that you used in your Rise course?
Renz Sevilla Staff over 3 years ago10/28/20 at 3:09 pm (UTC) Hi Jennifer, Some LMS's won't resume properly or receive completion data unless you include an Exit Course link inside your Rise 360 course. Crystal shared more detail about that in her post here. There are two ways you can add an Exit Course functionality to your course: Add a button block, and set the button destination to "Exit Course." Publish the course for LMS, and on the publishing screen, toggle the "Exit Course" link to ON. Test the course again after adding the Exit Course button or link, and let me know if that resolves the issue!
2 Replies
Hi Jennifer,
Which LMS is your client using?
How do learners exit the course?
What are the SCORM export settings that you used in your Rise course?
Hi Jennifer,
Some LMS's won't resume properly or receive completion data unless you include an Exit Course link inside your Rise 360 course. Crystal shared more detail about that in her post here.
There are two ways you can add an Exit Course functionality to your course:
Test the course again after adding the Exit Course button or link, and let me know if that resolves the issue!
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