Loading Rise Courses

Hi there, Pearson. I hear your frustration, and I'm working with my team again to better understand the loading behavior of the New Course button and the courses on your dashboard. We have a holiday at the end of this week, but I'll update you as soon as I can. 

Thank you for reaching out!

Hi, Pearson. To follow up, I want to confirm that the loading of your Rise 360 dashboard is connected to the functionality of the New Course button. I'm sorry this impacts the speed with which you can create new courses.

If you haven't tested already, when loading your Rise 360 dashboard, you can click the browser X button to stop the page loading. Then click New Course to start authoring a new course. Does that work any better?

We are looking at improvements we can make to the folder structure on your dashboard to reduce the number of course tiles that need to load. We don't have immediate plans for that type of change, but I will let you know if it is released.

We look forward to this improvement to continue using Rise in 2020! Thanks.