I'm building a course with a four-scene, complex scenario. I want the continue button to unlock only when the learner has made it to the final slide of the last scene. My experience so far is that when the continue button is set to 'complete block directly above', it does not unlock if the block above is a scenario. Any suggestions?
Hm. When building the first scene, I wanted to delete a scene slide but deleted the 'end slide'. I can't find an option to create a new end slide. The final slide of my final scene is set to link to 'end scenario'. I can't locate an option to create a new end slide and the system doesn't recognize the trigger without. Any advice?
Hi Sarah! That "End Slide" is just a regular text content slide that you can recreate anytime. Just add a new content, make sure it is a "Text" type, and have the go to action set to "End Scenario".
Hm. That's what I have currently but it is not unlocking the Continue button. I've published with the Continue button permanently available for the moment, but would love to republish with that piece locked down if you have any other tips I can try.
The continue button should unlock when the user completes the scenario. The scenario is considered completed when you get to your ending text content with the "Start Over" button. Is this not the case?
Strange. It was set this way, published, and immediately heard from learners it was not unlocking when they completed the scenario. I republished with it unlocked as an interim solution. After seeing your note, I reset it to unlock only after the block above (scenario) was completed and it would still not unlock. I ended up deleting the original continue button and adding a new one, and it is now working correctly.
Hi Sonja! That sounds like something our Support Engineers should look into. Could you open a case here? They'll reach back out to you soon with next steps!
Hi there, Sonja. It looks like Renson was able to fix the "Adam and Grace" scenario block by reselecting the "end scenario" option on the last content item. If that doesn't work on your copy of the course, could you reply to Renson and let him know? We'll be happy to keep helping!
Hi. The fix didn't quite work but when I selected Try Again and then re-selected Go to End of Scenario, it did work. I really appreciate the quick turn around on this. I'm now able to launch my training to 1,700 employees with only a week's delay. Many companies are completely unresponsive so this was very refreshing. Thanks again.
We are trying to use the complete button as well and having to make the learners click start over to complete it does not work for us. While it works they should not have to start over if they do not want to and should be able to move on once they completed the scenario. It would be better if it would complete once they reach that slide.
I am having the same issue as Amanda. My continue block below the Scenario block is set to "complete block directly above" and will not become active until the learner clicks "start over" on the scenario complete screen, which is confusing for the learner. Is there a work-around?
Hi there, Lyn. Are you ending on a dialogue or text content in your scenario block?
When I end on text content, the continue button becomes active when I reach the last content without having to click to start over.
For the dialogue content, I noticed I had to toggle my "Go to" choices from End Scenario to another content piece and back to End Scenario. Once I did that, the continue button became active without having to click to start over.
Thanks Crystal. That did the trick. I'm glad to have this issue solved for my course but it would still be good to have this little bug fixed so no "tribal knowledge" is needed to get this working right. Still...many thanks for the workaround!
Hi Crystal, I'm not sure I completely understand the work-around. Are you saying that you have to have the last two slides in the scene as text content in order to have the Continue button activate without clicking start over?
If you're ending on text content, the continue button should become active as soon as you reach that last item. No changes needed here.
If you're ending on dialogue content, you'll need to switch the "go to" option to something other than "End scenario" and then switch it back to "End scenario."
No updates on this behavior yet. Let me know if I can help further!
I'm still getting the "start again" on my End scenario so I can't get out of the circle back to the beginning. How do I just get out of the scenario with End Scenario? Have tried many combinations but nothing is working for me. I am finishing on text not dialogue and it always comes up with the "start again" how do I just end the scenario? I checked your example and "start again" is still there.
The Start Over button will always appear at the end of the scenario. This button gives learners the opportunity to go back and review the scenario content.
It sounds like you'd prefer to remove that button, so I'll let our team know you've requested that option!
Any progress or work-arounds on removing the "start over" button functionality? We just want to go to the next block after the scenario. Being able to go back and start over is an intuitive navigation, but it there any way to just go to the next block without the "start over" option?
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Do you have an end scenario? If you have an end scenario option that should unlock the button.
Hm. When building the first scene, I wanted to delete a scene slide but deleted the 'end slide'. I can't find an option to create a new end slide. The final slide of my final scene is set to link to 'end scenario'. I can't locate an option to create a new end slide and the system doesn't recognize the trigger without. Any advice?
Hi Sarah! That "End Slide" is just a regular text content slide that you can recreate anytime. Just add a new content, make sure it is a "Text" type, and have the go to action set to "End Scenario".
Hm. That's what I have currently but it is not unlocking the Continue button. I've published with the Continue button permanently available for the moment, but would love to republish with that piece locked down if you have any other tips I can try.
Thanks!
The continue button should unlock when the user completes the scenario. The scenario is considered completed when you get to your ending text content with the "Start Over" button. Is this not the case?
Hi Marvie,
Strange. It was set this way, published, and immediately heard from learners it was not unlocking when they completed the scenario. I republished with it unlocked as an interim solution. After seeing your note, I reset it to unlock only after the block above (scenario) was completed and it would still not unlock. I ended up deleting the original continue button and adding a new one, and it is now working correctly.
Thanks for the update, Sarah! Smart idea to replace the Continue button with a new one. If you run into this again, please let us know!
I'm having the same issue and replacing the button did not work.
Hi Sonja! That sounds like something our Support Engineers should look into. Could you open a case here? They'll reach back out to you soon with next steps!
I have opened a case. I've tried numerous ways to get around this but haven't succeeded.
Hi there, Sonja. It looks like Renson was able to fix the "Adam and Grace" scenario block by reselecting the "end scenario" option on the last content item. If that doesn't work on your copy of the course, could you reply to Renson and let him know? We'll be happy to keep helping!
Hi. The fix didn't quite work but when I selected Try Again and then re-selected Go to End of Scenario, it did work. I really appreciate the quick turn around on this. I'm now able to launch my training to 1,700 employees with only a week's delay. Many companies are completely unresponsive so this was very refreshing. Thanks again.
So happy we could help you, Sonja! If there's anything else you need, you know where to find us. 😁
We are trying to use the complete button as well and having to make the learners click start over to complete it does not work for us. While it works they should not have to start over if they do not want to and should be able to move on once they completed the scenario. It would be better if it would complete once they reach that slide.
Hi Amanda!
Have you tried adding a Continue button block below the Scenario block? Would that solution work for your lesson?
I am having the same issue as Amanda. My continue block below the Scenario block is set to "complete block directly above" and will not become active until the learner clicks "start over" on the scenario complete screen, which is confusing for the learner. Is there a work-around?
I posted about the same issue 3 months ago and the suggested workaround didn't work. I ended up redesigning the module.
Hi there, Lyn. Are you ending on a dialogue or text content in your scenario block?
Here's my sample course to show it working both ways.
I'll document this behavior -- you shouldn't need extra clicks to get it to work properly! Let me know if that doesn't work on your end.
Thanks Crystal. That did the trick. I'm glad to have this issue solved for my course but it would still be good to have this little bug fixed so no "tribal knowledge" is needed to get this working right. Still...many thanks for the workaround!
This conversation helped me resolve the straight forward "not having an End Scenario lesson", so thought I'd say thanks.
Hi Crystal, I'm not sure I completely understand the work-around. Are you saying that you have to have the last two slides in the scene as text content in order to have the Continue button activate without clicking start over?
Hi there, Jess. I'll clarify:
If you're ending on text content, the continue button should become active as soon as you reach that last item. No changes needed here.
If you're ending on dialogue content, you'll need to switch the "go to" option to something other than "End scenario" and then switch it back to "End scenario."
No updates on this behavior yet. Let me know if I can help further!
Hi,
I'm still getting the "start again" on my End scenario so I can't get out of the circle back to the beginning. How do I just get out of the scenario with End Scenario? Have tried many combinations but nothing is working for me. I am finishing on text not dialogue and it always comes up with the "start again" how do I just end the scenario? I checked your example and "start again" is still there.
Thanks
Hi Ruth!
The Start Over button will always appear at the end of the scenario. This button gives learners the opportunity to go back and review the scenario content.
It sounds like you'd prefer to remove that button, so I'll let our team know you've requested that option!
Any progress or work-arounds on removing the "start over" button functionality? We just want to go to the next block after the scenario. Being able to go back and start over is an intuitive navigation, but it there any way to just go to the next block without the "start over" option?