I have a screen recording created in Storyline 360 which has been inserted as a block into Rise. When users view the screen recording they experience very long waits while watching it. Is this something anybody else has experienced and is there a solution?
Sorry you've run into this issue. Our support team would like to take a closer look at this so please go ahead and submit a support case. They will help you out. Thanks! Here's some information you can include in your support case that will help them: how large the videos are and where they are being hosted. Thanks!
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Hi Mathew,
Sorry you've run into this issue. Our support team would like to take a closer look at this so please go ahead and submit a support case. They will help you out. Thanks! Here's some information you can include in your support case that will help them: how large the videos are and where they are being hosted. Thanks!
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