Matching Quiz Question does not return answer as correct

I don't understand the content of your course, so I'll use a generic example. 

1. Image below shows how items need to be set up in Edit mode.

 2. Image below shows one example of how the items on the left could be scrambled by Rise during Preview. The items on the right will never change position.

3. Image below shows how the items on the left need to be sorted to get a correct answer.

Hi Dana,

It looks like you have multiple items in the right-hand column that are the same (SIRS Criteria shows up twice and Organ Dysfunction shows up 3 times). I'm guessing that's where your problem is coming from.

In Rise, each matching item must have only one correct answer. It doesn't have a way of recognizing that for items 1 and 3 in the lefthand column, either instance of SIRS criteria should be marked as correct. And when you're viewing the course as a learner, you have no way of differentiating between the two instances of SIRS Criteria, therefore it's easy to unknowingly match up the "wrong" instance of SIRS Criteria to the items on the left.

For this reason, it's best if all the items in both columns are unique.

I would either:

1. Group all the items on the left with the same answer together.
2. Create a separate multiple choice question for each item on the left with two possible answers: SIRS Criteria or Organ Dysfunction.

I hope that makes sense! If not please let me know. :)

Thank you so much Allison.  That makes perfect sense, I kinda thought that might be the case, wishful thinking I guess. Looks like we will go with the multiple choice.  Thank you for your help and answering so quickly.

Thank you Karl, good to know.

You're welcome! :)