Missing content Jun 06, 2017 By Stephen Livesey Hello, Has anyone else lost all their projects from Rise after deleting a single project? Cheers Stephen
Ashley Terwilliger-Pollard Staff almost 7 years ago06/07/17 at 7:35 pm (UTC) Oh no, Stephen! That is definitely not expected. I'm going to reach out to your via email so that we can look at your Articulate ID and Rise courses - keep an eye out for an email from Support@articulate.com!
Ashley Terwilliger-Pollard Staff almost 7 years ago06/07/17 at 7:46 pm (UTC) Hi Stephen, Looks like our engineers are already on it! They'll be in touch via email once it's resolved. Thanks!
Stephen Livesey Author almost 7 years ago06/12/17 at 11:09 am (UTC) Thanks Ashley, the support team were great and have resolved the problem. Cheers Stephen
3 Replies
Oh no, Stephen! That is definitely not expected.
I'm going to reach out to your via email so that we can look at your Articulate ID and Rise courses - keep an eye out for an email from Support@articulate.com!
Hi Stephen,
Looks like our engineers are already on it! They'll be in touch via email once it's resolved.
Thanks!
Thanks Ashley, the support team were great and have resolved the problem.
Cheers
Stephen
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