.mp4 audio not playing in Rise or after LMS export

Jun 19, 2018

I have a video on my desktop, it plays and has audio, everything fine there. Once added to Rise it plays, without audio. Same when exporting. All browser and player volumes are up. 



6 Replies
Drew Everett

I am using the Video content type and authoring in Chrome (up to date version). In this particular course I have 3 videos, all using the Video content type, and all .mp4.

1 plays fine and 2 don’t. All edited in and exported from iMovie to my desktop, desktop to Rise. I have created several courses with videos and this is the first issue I’ve had.

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